Message | Cardinal Print: Prompted to log in on MacOS

When you use a Mac computer, or a PC that is not Stanford domain-joined, you see an additional pop-up login screen at the beginning of each session. This pop-up appears after you log out of or restart your computer.

If you have a PC, you can have the computer joined to the Stanford domain. Consult your desktop support team to determine whether this is an option. Although there is no workaround for the Mac computer, our team is currently investigating a permanent solution to this issue.

As long as your print job is an individual Word, Excel, Powerpoint, PDF, image, text, or Visio document formatted for standard 8½”x11” paper, you can print through the Cardinal Print Center ↗︎

Using single sign-on to authenticate will decrease the number of times you need to enter your password. If you have Cardinal Key installed, using Cardinal Print Center will not require a password at all.

If you still need help, please call 650-725-4357 (5-HELP), start a live chat, or submit a help request to the Cardinal Print team.