
Personal Devices
Get help with Stanford software and device enrollment, registration, and compliance.

Stanford Services
Get help with Wifi, Cardinal Print, Axess, and more.

Access and Passwords
Get help with SUNet ID, Duo two-step, Cardinal Key and more
Access and Passwords
Cardinal Key
SUNet ID
What is a CSID?
How do I set up Duo two-step authentication?
What should I do if I lose my Stanford ID card?
Message | Your account is locked
How do I change my preferred name?
How do I add Mobile Key to my phone?
How do I use Mobile Key to open doors?
What is a secure way to manage/store all of my passwords?
Duo Two-Step: Account disabled or account locked
Duo Two-Step Authentication Problem Solver
SUNet ID
I’m temporarily locked out after too many Duo two-step sign-in attempts. What do I do?
How do I change my SUNet ID password?
How do I change my SUNet ID?
SUNet Account | Account locked
SUNet Account | Enter the URL... or You have pressed the Back button
SUNet ID Problem Solver